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Replying to:
AlcaeusF
Moderator

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Hi BillWCH,

 

I appreciate you for reaching out to us here in the Community. I know how this unusual behavior affects your productivity, so let me help you fix the issue when creating a new company file.

You can perform basic troubleshooting to isolate and fix the problem regarding the required field. I suggest you start by updating QuickBooks Desktop to the latest release. Aside from improving the performance of the software, this process also fixes common and complicated errors automatically.

 

Here's how:

 

  1. Click the Help tab in the upper-right corner, then select Update QuickBooks Desktop.
  2. Go to the Update Now tab.
  3. Select the updates you want to include.
  4. Put a checkmark on the box beside Reset Update.
  5. Hit Get Updates
     
     

     

  6. Close and re-open QuickBooks.

 

Once updated, let's run the Verify Data and Verify Rebuild tools. These features in QuickBooks will help self-identify data issues within a company file and self-resolve them using Rebuild Data. 

 

To run Verify Data:

 

  1. Click the File tab at the top menu bar.
  2. Hover your cursor to Utilities.
  3. Select Verify Data.

 

Next, please run the Rebuild Data option through these steps:

 

  1. Click the File tab at the top menu bar.
  2. Hover your cursor to Utilities.
  3. Select Verify Rebuild.

 

After following the solutions above, please restart your QuickBooks and try creating a company again.

 

You can also check this article for more details about using the QuickBooks Tool Hub to repair QuickBooks: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

 

Drop me a comment below if you have any other questions about setting up a company or fixing issues with entering information. I'll be happy to help you some more.

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