Let's isolate the error you're having to get your latest transactions from your main checking account, @GShack.
Let's troubleshoot the issue with your bank transactions by creating a test company file and connecting your bank from there. If the transactions get imported successfully into this test company file, then you can return to your main company file and verify and rebuild your data.
Here's how to create a dummy company file for testing online transaction downloads:
- From the QuickBooks File menu, select New Company.
- Select Express Start or Start Setup.
- On the newly created test company, add to the Chart of Accounts the bank account which was experiencing issues.
- Set up the account for Bank Feeds.
- Download bank feed transactions to test the account.
If your bank transactions are imported successfully in this dummy account, follow the steps provided by my colleague above to verify and rebuild your data in QuickBooks Desktop.
If the issue persists, here's how to download and install QuickBooks Tool Hub to run the Quick Fix my File and the QuickBooks File Doctor: Fix company file and network issues with QuickBooks File Doctor.
Let me know if you need further help downloading your transactions from your bank account. I'm always here to assist. Have a wonderful day!
