Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
cmargerpositionwealth
Level 4

Reply to message

YES!! I've been having issues with our company's accounts at FID since the day we migrated to QB online. I've had the feeds go out a few times. I'm currently getting an error message that they can't link (error 390). Last week they told me to break and re-add the link, but this resulted in an entirely new QB account being added. The original QB account was under chart of accounts only showing the previous transactions. It wouldn't let me merge the 2. They told me to delete the "new" QB account, and they would investigate the issue. I'm now being told by a few QB reps that this is a technical issue and they're looking to resolve it. This is incredibly frustrating. I know that we also had a chase CC issue as well, and i had duplicate transactions show up on multiple employee cards, that I had to exclude. This product is deeply flawed.

Need to get in touch?

Contact us