Thank you for letting us know about the issue, @jerry61.
I'll ensure to provide troubleshooting steps to help fix the issue about the bank transactions not uploading in QuickBooks Online (QBO).
Since the manual download and updating of the bank information didn't work, you need to check your bank or credit card's website to see if everything's working on their end. Let's sign in to your bank’s website to check, but first, we need to get the URL QuickBooks uses to connect.
Here's how:
- Go to Transactions, then select Bank Transactions.
- Click Link account.
- Locate your bank.
- Copy the URL listed for your bank.
- Sign in to your bank or credit card's website using the copied URL.
If you can sign in and everything looks good, let's go back to QuickBooks and do a manual update using incognito or other supported browsers.
You may visit this link for more details: What to do if you get a bank error or can't download transactions in QuickBooks Online.
Additionally, Can you tell me the name of your financial institution and if you encounter any specific error code? That way, we can check if there's a reported issue regarding this matter.
Once you have the latest transactions in QuickBooks, please check this article for future reference in managing your bank transactions in QuickBooks: Categorize online bank transactions in QuickBooks Online.
Feel free to post again if you have clarification or additional information about your banking issues. I'm just a post away.
