Hello, Jessewelk! We understand how frustrating it can be when customizing shortcuts in the QuickBooks Online Desktop App and how it can impact your business operations. We want to assure you that we're here to help and committed to ensuring you don't experience any inconvenience.
Thanks for keeping us updated with the results of the steps you've taken to resolve an issue with opening multiple sidebar tabs in QuickBooks Online (QBO).
After trying the steps above to no avail, we recommend contacting our QuickBooks Support Team. They can help report this to our engineers, who can help with program bugs and other technical concerns.
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Click either tab to get started: Assistant or Talk to Human.
- Search Contact Us, then Start a chat with a support expert.
You can check out this article for our most updated contact information: Support hours and types.
Moreover, I've added this guide for complete instructions about the process: Download and use the QuickBooks Online desktop app. It includes instructions about accessing multiple accounts from numerous tabs and switching between the map and the dashboard view.
If you need additional assistance or concerns with managing your QuickBooks Online Desktop App, never hesitate to contact us. We're glad to have you here, Jessewelk. Have a great day!
