I'll ensure our engineering team will work and resolve this issue as soon as possible, MLCBookkeeper.
I apologize for any inconvenience caused by the issue with the recurring reminder templates. Upon further investigation, I discovered a new reported problem where the next date for the templates needs to be updated as expected. This means the reminders may trigger at different times or dates, frustrating users who rely on them. Our team is actively working on a solution to fix this issue, and we appreciate your patience and understanding while we work to resolve it.
With that said, I recommend contacting our Customer Support team to add your account to the list of affected users. This will ensure you receive email updates on the case status and are notified once it is resolved. To get in touch with us, you can either request a call or initiate a chat:
- Go to the Help menu and tap the Search tab.
- Click Contact Us.
- Enter a brief description of your concern and press Continue.
- Select either Start a Chat or Get a Callback.
Important: Live support may be limited due to volume. Please note the hours of operation to ensure experts are available for assistance.
Moreover, I'm sharing this reference to help you learn how to review your business finances and other accounting data: Run reports in QuickBooks Online. This report tackles the importance of keeping track of financial information to ensure the success and growth of a business.
We'll keep you updated on the progress, and please don't hesitate to reach out if you have any further questions or concerns. Thank you for your loyalty and trust in our service. Have a great day!
