I am using QuickBooks Self-Employed and my bank account hasn't updated since August. I go to bank accounts and push the "Refresh all" button, but it doesn't update. It still says "Updated 5 months ago" after I hit refresh. I tried reconnecting the bank even and it still stops updating transactions at the same date in August.
I went to my Chase Bank account online and it says it last communicated with QuickBooks today.

Help.