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I see the advantage of connecting bank feeds and importing transactions seamlessly, @kpbnd.
Currently, we have an ongoing investigation (INV-95265) regarding the inability to connect First National Bank Omaha to QuickBooks Online. Rest assured, our engineers are working diligently to resolve it and get your business up and running again.
If you'd like to receive an email update on the investigation and be added to the list of affected users, you can contact our customer care support.
To reach our support team, you can follow these steps:
- In your QuickBooks account, go to the Help menu.
- Hover to the Search tab, then click Contact Us.
- Type in a short description of your issue and concern in the box provided.
- Click Continue.
- Select the Chat or Callback option.
While you can't connect your account, you can manually upload your transactions so that you can proceed. Once you're done uploading transactions, you may match and categorize these.
I'd appreciate your patience and understanding while we look into this further. We will keep you updated on any developments and resolutions.