Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
bowlesjo
Level 1

Reply to message

Same issue here. Clients are banking at First Southern National Bank and receive the following error when attempting to import statements, "We don't import statements for this account. You need to get it manually." This is a new issue as the option worked in the past. 

When contacting the bank, the response from their Digital Banking provider was, "Please reach out to Intuit, as there is not a separate setting for statements and images." The QBO connection to the bank works seamlessly for transactions, just fails for statements.

Need to get in touch?

Contact us