I can see how beneficial for your business to get the automatic recording of deposits working seamlessly, rcengineservice. Let me help shed some light on your concern.
The program automatically matches a QuickBooks Payment and a corresponding deposit based on the following factors: unique ID, the deposit amount, and date.
If your Financial Institution (FI) doesn't provide a unique ID for each deposit, the program won't automatically match it. Thus, you'll have to manually perform the task. See this article for more in-depth information: Automatic matching for QuickBooks Payments.
In case you process payments in the Merchant Service Center, your deposits won’t import into QuickBooks Online (QBO). Make sure to process payments in QuickBooks Online so you don’t have to add them manually.
If you receive the following message "Some QuickBooks Payments deposits weren’t automatically recorded", let's find the latest deposits and check the payments". Here's how:
- Navigate to the Gear icon and choose Account and settings.
- Head to the Payments tab and select Manage Account.
- Go to Activity & Reports and Deposits.
- Select the latest deposit to see the individual payments.
Next, record the missing entries in your company. For detailed instructions, check out this guide: Fix alert. Then, proceed directly to Step 2.
This reference provides answers to questions about processing deposits and how QuickBooks handles them: Common questions about payments.
We assembled resources to help users manage their merchant accounts, and troubleshoot device issues, to name a few: QuickBooks Payments FAQ.
Don't hesitate to visit the Community again if you have additional questions about tracking deposits from QuickBooks Payments. I'll get back to assist you further.
