Hello, thank you for your response. Since you all stopped support for Quickbooks fro Mac 2020 desktop and sent an update for the program I am unable to import my quo file. It gives me ol-222 error, Please contact your financial institution. Upon contacting them they advised it was a quickbooks issue not financial institution issue. I understand you all not supporting any direct downloads from the bank but why stop us from being able to upload the web connect file ? I have followed your steps to correct the issue in your article from May 5th 2023 and that didn't work.