I can see your frustration regarding the returned checks, @Andy. Let's work together to figure out what happened and the reason for the returned check in QuickBooks Online.
We can try to call out the QuickBooks Payments support team so they can check your account to confirm what could be the possible reason behind the issue since you didn't receive any notification from them.
Here's how:
- Sign in to your QuickBooks Online company.
- Select Help (?) at the top right.
- Select or type Contact Us.
- Enter your concern, then select Let's Talk.
- Choose a way to connect with us:
Moreover, if you have other queries with merchant services subtopics, you can visit this page for more information: Merchant Services.
Keep me posted if you need further assistance handling your checks in QuickBooks Online. I'll do my best to support you.
