I understand the importance of having updated data from your bank, @Rev-Bill-Fix-Jr.
Currently, we have an ongoing investigation about Fifth Third Bank and Bank of America about missing banking statements into the program. Please be assured that our engineers are working diligently to resolve this problem.
I recommend contacting our QuickBooks Support Team so that you'll be added to the list of affected users. This way, you'll receive email updates on the investigation's status and be notified once it's been resolved. I've included the steps to contact support below.
- Go to the Help (?) icon at the top.
- On the Assistant tab, click Talk to a human.
- Enter INV-92094 in the Type something field, then click the Send icon.
- Click on I still need a human.
- Select Get help from a human.
- You can either select Chat with us or Have us call you.
I'd also like to share these resources in case you need more references when working with your banking transactions in QBO:
I appreciate your patience as we work through this. If you have any other concerns or questions about managing your bank transactions, please don't hesitate to add a comment below. I'll be glad to help you out.
