They are doing this exact same thing to me.

on Sept 15, 2023 I had a phone/video to set up my account, it was dragged out and unnecessary. The agent was borderline flirting with me also.

while we were doing the set up he had me change a bunch of info I had already input and I think this what triggered the issue, as I didn’t agree with what he wanted me to input but he was supposed to know best right?

well by the end of the convo I added $850 to my checking and within 3 days before the $$ officially cleared, I received an email stating my account has been closed.

i have spent probably close to 40-50 hours with these criminals trying to get my hard earned $ back.

Last week an agent finally told me I’d never see the $$ again unless the original bank pulled it back out, which they wouldn’t bc I have access to the account.

I have no idea how they can legally close my account without reason and just keep my money? They are FDIC insured, and even if they did decide to close it, fine, but don’t they have to give me back my $? This has been awful. I also paid $200+ in fees and was never even able to use the QB program bc my $$ never cleared. The rest of the program is useless to me and I’ll never trust QB again for anything.
I will be seeking legal action and contacting the bbb, every social media outlet, the attorney general for North Carolina and so on. I WILL get my $$ back.