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Replying to:
GebelAlainaM
QuickBooks Team

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We understand the urgency of this matter, hamvas. We're here to help you sort things out and share insights about when QuickBooks deposits customer payments into your bank account.

 

If you're using QuickBooks Payments to take credit, debit, PayPal, Venmo, or ACH bank transfer payments in QuickBooks. Please know that deposit times vary depending on the product and payment method. Except for Sundays, Thanksgiving Day, and Christmas Day, standard deposits are processed every day of the week. Instant deposits are processed every day without exemptions.

 

Additionally, if you process customer payments before 3 PM PT, you get the funds in the next business day. However, if you process payments after 3 PM PT, you'll get the deposit in two business days. 

 

If you're brand new to QuickBooks Payments, your ACH payments will take longer during your first month. You'll get your payments within five days for the first 1 to 4 weeks while we set everything up, and you'll get an email to let you know your payments will processed at a standard speed. See this article for more details: Find out when QuickBooks Payments deposits customer payments.

 

Furthermore, if you have any other concerns regarding your deposit, you can contact our Merchant Support Team so they can explain further. You can check this article for guidance: Contact Payments or Point of Sale Support.

 

We'll be including these links to learn more about managing payments and funds on hold:

 

 

Please let me know in the comment section if you need it. We'll be around to help you. Keep safe, hamvas!

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