I am also adding myself to the list of frustrated users. I have tried to to follow the instructions below, but I don't have time during your QB business hours below because I am TOO BUSY MANUALLY RECONCILING MY ACCOUNTS after you jacked up the subscription rates. How can you honestly justify those actions? I agree that a few months of service is more than fair to minimally recoup the effort we've had to spend dealing with this. Please get this fixed, and take care of your customers.