I'm here to help you remove the duplicate transactions and fix your reconciliation, Pammie.

First, I suggest reviewing the account register and comparing the transactions with your bank statements. Next, identify any duplicates and proceed to delete them. Allow me to guide you through the process:

1. Go to the Gear icon and then select Chart of accounts.
2. Under the Action column, select View register for the account with the duplicate transactions.
3. Locate the transaction you wish to delete, then click it to show more details.
4. Click Delete.
5. Repeat the steps for any other transactions you want to remove.

Then, undo the reconciliation manually. Here's how:

1. On the View register, find the reconciled transaction. 
2. Reconciled transactions have an R in the checkmark ✔ column, then click it to expand the view.
3. In the checkmark ✔ column, click the box with the R until it's blank. Doing so removes the transaction from the reconciliation.
4. Repeat the steps to undo all the transactions.
5. Select Save.
6. Close the account register.

After that, reconcile your accounts again. Doing so ensures they match your bank and credit card statements.

Once done, review the Account Register page to confirm that all duplicate transactions have been removed successfully and that everything is balanced.

Lastly, you can view, print, or export a reconciliation report in QuickBooks Online. It will help if you encounter trouble reconciling the following month and when you meet with your accountant.

Please keep us posted if you need additional assistance managing your accounts and books. We're always here to help you out.