I understand your concern regarding the deleted payments and the persistent discrepancy in your QuickBooks beginning balance, @skennedy9907.
Thank you for bringing this to our attention, and I'm here to help you navigate this issue.
Entering a general journal entry can be a solution, but it's a step we should approach with caution to avoid any unintended complications. Before proceeding, let's explore an alternative avenue to address this problem.
The beginning balance will still be off because it was a deleted reconciled transaction. Let's make sure that by the time you recreate the transaction, you manually reconciled this on your account.
Here's how:
- Proceed to Bookkeeping or Accounting, then select Chart of Accounts (Take me there).
- Locate the account that has the reconciled transaction. Then select View register.
- Find the transaction. If the transaction is reconciled, you’ll see an “R” in the checkmark ✔ column.
- Click Save.
- Close the account register.
Moreover, I'll be sharing the following articles to help manage your transactions in QBO:
Please feel free to reach out to us at any time if you have further questions. We're committed to providing you with the best possible support, and your satisfaction is our top priority.
