I habitually upload banking transactions manually every week using a QBO file downloaded from my bank.  For some reason, today I cannot.  I have downloaded the QBO file; I begin the upload process by selecting the QBO file and clicking Continue.  On the next screen, I normally would select the bank account and begin the import.  HOWEVER I cannot select the bank account - the drop down is greyed out and I cannot go any further.  I thought maybe the QBO file was corrupt - so I re-downloaded it from the bank.  That didn't work.  I then downloaded a CSV file instead and tried to import that.  However the same problem - it won't let me select a bank.  I know the bank still exists.  I see it.

Hoping someone can help??