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LeizylM
QuickBooks Team

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I wouldn't like you to feel and experience this. Helifox2023. I know you're putting so much effort and time into getting your funds. 

 

If you’re using QuickBooks Payments to take and process payments in your QuickBooks Online (QBO). Then noticed that the recent payment you accepted is on hold. Worry less. It means that we need to review the payment.

 

If QuickBooks notices something unexpected in the payments, we'll review them which causes the deposits on hold. When this happens, you will get an email that has instructions on why and how to fix the issue. 

 

Please know that the Community is a public forum and we're unable to view accounts on this platform. To make sure this is taken care of, I suggest contacting our Payments Support Team again for further assistance to check the payment deposit status.

 

 Here's how to reach them:

 

  1. Click the Help menu in the upper-right-hand corner.
  2. Type in "Talk to a human", then press Enter.
  3. Select Contact Support Team.
  4. Type again Talk to a human and click Contact Support Team.
  5. Choose a way to connect with us.

 

If you need more details about payment holds, here are some articles with helpful information:

 

 

Also, you may want to check out this article as your reference in case you need to learn more about how QuickBooks Payments handles your deposit and funds: Find out when QuickBooks Payments deposits customer payments

 

Let me know if you have concerns about managing funds in QuickBooks. I'm always here to help. Take care and stay safe.

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