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Replying to:
AlcaeusF
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Hi Dukexm,

 

Welcome aboard to the Community space. Allow me to chime in and help you get the support you need to fix the imported data from QuickBooks Desktop for Mac.

 

I know you're trying to seek support here because of the result of the export and your experience with the migration onboarding. We want to be one assisting you with the issue, but this requires tools unavailable in this forum.

 

I recommend contacting our dedicated team to correct the migration and re-import the data if necessary. They have the tools required to help you clear the open bill transactions.

 

The support can also review bill payments reflecting directly into the respective bank accounts. Here's how:

 

  1. Visit the Convert a QuickBooks Mac Desktop file to QuickBooks Online article.
  2. Click the If you last accessed your file on Quickbooks Mac 2015 or older drop-down.
  3. Use the phone number in the Note section to contact our team.

 

Also, when you switch from the Desktop version to QuickBooks Online, you may notice differences in how your books appear. I have an article here for QuickBooks Desktop, which also applies to users from the Mac version: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

 

Drop me your response below if you have further questions or concerns about the migration or the data. We'll be happy to help you some more. Take care.

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