"You don't always have to clear your browser's cache for the auto-add feature to works. It only applies when unusual behavior occurs on your QuickBooks Online account since it helps to refresh the browser you're using."

No other website I use has anywhere close to this many problems with the cache and cookies. Anyone who frequents these forums can tell you the absurd number of times clearing cookies and cache is suggested as a "fix", while offering no long-term solution.

You say we only have to clear them when something breaks, but QuickBooks Online breaks this function frequently. So in effect, yes we have to clear cookies and cache every time new transactions appear in order to use this basic function of the site.

This thread is several years old. Has Intuit made any progress fixing this bug? I'm guessing not since I'm still having this issue and have experienced it for years.

Restating the problem for others searching for solutions to this problem: QuickBooks Online transaction rules categorize but auto-add does not work. Clearing the cache & cookies temporarily "fixes" the issue, but it stops working again for newly added transactions.