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Angelyn_T
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Thank you for taking the time to replicate the directions provided to clear your deposits and checks from 2021 and 2022, Spencer. I'm joining the thread today to correct your bank balances and reconciliations.

 

Doing a mini-reconciliation should help clear your past entries. Since you're still seeing a difference in the amount, please ensure that your account's opening and beginning balances are correct as this could influence this behavior.

 

If everything is alright, you may have to ask assistance from our QuickBooks Desktop (QBDT) Support to review your data. From there, a live representative can safely look over your account and identify any potential causes for the discrepancy not to be $0. To start:

 

  1. Open your QBDT file.
  2. Tap on QuickBooks Desktop Help/Contact Us from the Help menu.
  3. Click on Contact Us.
  4. Enter a short description of your issue, then select Continue.
  5. Choose a way to connect with support.

 

For your convenience, you can connect with them during their business hours.

 

On the other hand, I'm adding this material for more tips on what to do if your accounts don't match your bank statements at the end of reconciliation: Fix issues when you're reconciling in QuickBooks Desktop.

 

Please let me know if you have any other inquiries concerning your accounts or financial transactions by leaving a comment below. I can assist you again in just a few clicks. Have a great day!

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