Hi, @BD51.

Thanks for bringing this issue once again to our attention. I can imagine how important it is to receive timely and effective support when needed and be given a resolution. Let me provide an update about your banking concern. 

Upon checking here in the system, we currently have an ongoing investigation about connectivity issues on the Wells Fargo accounts. This means that other users are also experiencing this kind of matter as well. Rest assured that our product engineers are actively working to gather all necessary information, assess the circumstances, and identify the underlying cause to find a solution. 

To ensure that you'll be added to the list of affected users, I recommend reaching out to our QuickBooks Support Team again. This way, you'll be notified through email once there's an update about the resolution. Please know that they can only accommodate you Mondays to Fridays from 6 AM to 6 PM PT and Saturdays from 6 AM to 3 PM PT.

While waiting for it to be fixed, you can still add your transactions in QuickBooks Online by manually uploading them. First, download your transactions from your bank using CSV files, then import them into QuickBooks.

Once imported, I suggest you match and categorize them so that the transactions will go to the right accounts.

We appreciate your patience as we work in resolving this. Feel free to leave a reply if you have any other concerns. Take care, and we wish your business continued success.