Good evening, @Rolar.
Thanks for reaching back out again.
If you're still having problems with this feature, I recommend contacting our Customer Support Team for further assistance. They'll be able to use a screen share tool to review your account with you. Here's how:
- Go to the Help (?) icon in the top right-hand corner.
- Tap the Contact Us button/hyperlink.
- Enter your question and hit Let's talk.
- Scroll down and pick to Get a callback.
It's that easy!
Keep us updated on how the call goes. We're always here to lend a helping hand. Take care!
