Hi there, @allfalkedup. I'll share some information about your issue regarding connecting Chase Bank to QuickBooks Online (QBO).
Currently, there's an ongoing investigation (INV-90456) into getting an error when connecting Chase Bank in QBO. Please be assured that our Engineering Team is dedicated to resolving this matter with a suitable solution. We want you to know that fixing this issue is a top priority for us and we are committed to seeing it through until it is completely resolved.
While we don't have an exact time when this issue will be resolved, I recommend that you contact our Phone support team to add you to the list of affected users. Once your account is linked, you'll receive an email notification when an update is available. Here's how:
- Navigate to the Help menu and go to the Search tab.
- Select Contact Us and enter a brief description of your concern. Example: Getting an error when connecting Chase Bank to QBO.
- Click Continue.
- Then, choose either Chat or Call option to connect with them.
In the meantime, you can manually import your bank transactions to QBO. For detailed steps, check out this article: Manually upload transactions into QuickBooks Online.
It's also recommended to regularly reconcile your account to ensure the balance matches your real-life bank statement.
If you have any other concerns regarding managing your bank connection, please don't hesitate to leave a reply below. I am always here to help and ready to lend a hand.
