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Replying to:
LieraMarie_A
QuickBooks Team

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Hi there, @amorphous09. Let's work together to fix this syncing issues you're experiencing.

 

To better assist you, can you please provide more information about the specific error message you're seeing? This information will allow me to provide you with more targeted guidance or suggest potential solutions.

 

Sometimes, there can be a delay in synchronization between your bank and the online bank feeds. Give it some time and refresh the dashboard to see if the entries appear.

 

Here's what you can do:

 

  1. Go to Banking from the left menu.
  2. Select the Update or Refresh button in the upper right-hand corner.
    Capture.JPG
  3. Wait until it's done.


If you're getting the same result, I recommend signing in to your bank's website. Then, check if there are alerts or notifications for known issues that may block QuickBooks from downloading new transactions. Additionally, you can follow step 3 outlined in this article: Fix Bank Issue.

 

Meanwhile, you can download an updated list of your transactions from your bank's website. Then, upload them to QuickBooks using a CSV file. After that, you can categorize them in the For Review tab.

 

I'm always around if you need further assistance while working with bank feeds. It's my pleasure to help. Have a great day!

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