I appreciate your effort in performing some troubleshooting steps on your end, Jax.
Since the issue persists, we recommend contacting our Customer Live Support team. They can look into this further and guide you through the process of your bank connection.
Here's how:
- Sign in to your account, then go to the Help menu.
- Tap on Contact Us from the Search tab.
- Enter a short description of your concern.
- Choose a way to connect with support.
If you have any additional questions or concerns, please leave a comment below, and we will be happy to assist you.
