Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
I appreciate the detailed information you've shared, @PST12.
At this time, we received reported issues connecting the Standard Bank account to QuickBooks Online and getting the 102 error code. Rest assured, our product engineers are diligently working on a fix to this issue.
As a workaround, you can consider importing your bank transactions manually into QBO. For more guidance, check out this article: Manually upload transactions into QuickBooks Online.
Also, to ensure you'll get an update about the resolution status, I recommend contacting our QuickBooks Support Team. This way, they can add your company file to the list of affected users and provide this investigation number for easy tracking: INV-72282. To reach them, you can follow the steps below:
Once the issue is resolved, you can now categorise your bank transactions to put them in the correct accounts. For more guidance, feel free to check out this article: Categorise and match online bank transactions in QuickBooks Online.
Thank you for your patience while we're working on this, @PST12. If you have any other questions about QuickBooks, feel free to leave a comment below.