No luck, I have checked and my bank Detail type is Bank.

I've tried both options of Close without saving and beginning again, and the Edit Info under Reconcile, the options just aren't there.

Resume - Finish now - Close without Saving – Begin again – Reconcile : does not show the option
Resume Reconciling : Edit info does not show the options.

Other info I just thought of now which I might have mentioned from the start of  my query:

1. I did a few manual customer payments (three transactions) imports from a bank statement  to experiment and see how it works, might it have caused it?

2. I had a payment for a customer allocated to the wrong customer, which I changed after reconciling for the previous month. Upon starting this months reconciliation QB popped up with a message (before I could enter anything else like the date and balance) and said it's opening value is out of balance and it will help me fix it. So it showed the customer (I changed) and if I remember correctly you could choose a R or C, I chose R to correct it as Reconciled. And QB told me it's fixed and I can continue. And right from there there was no option to enter bank charge and interest.

I know I can add these manually, but I’m am worried it might become a problem a few months down the line. I really appreciate your help.