This is not the impression we want you to experience when connecting your bank account, Devchem.

I'll personally share your feedback with our Customer Support Team regarding this one. We'll be able to take action on improving our customer service. I also appreciate you for reaching out to our support and performing the steps provided by my colleagues.

I've checked here on our records and we have an ongoing investigation where customers encounter banking Error 102 when connecting to Nedbank. Our engineers are working together to get the permanent fix of this issue. In the meantime, we can get transactions from your bank and manually import them into QuickBooks Online (QBO). Here's how: 

1. Sign in to your bank or credit card's website.
2. Follow your bank's instructions for how to download CSV files of your transactions to your computer. Every financial institution has different steps.
3. Check the date range for the download. It should be at least one day before the date of your oldest transaction.
4. Download your transactions. Save the file somewhere you can easily find it, like your computer's desktop.

To learn more about this one, see the Manually upload transactions into QuickBooks Online article. Once done, please contact our Customer Support Team for them to add you to the list of affected users. Then, you'll receive an email notification once there's an update of this banking issue. Here's how:

1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Let’s talk.
5. Choose Start a chat. and type in your contact info.

Visit our Banking page to learn more about managing your bank transactions in QBO.

I'm just one post away if you need a hand with creating a bank rule or any QBO related. I'll be here to ensure your success. You have a good one.