Dear csdiesels

Thank you for your question. I would like to share with you that if you did not tick the option "is sub account" when creating your sub account, QuickBooks Online will classify it as 2 separate accounts.

May I just check with you if you have created a sub-account based on this article: https://community.intuit.com/articles/1145793-how-do-i-create-a-new-account-or-subaccount-in-quickbo...