Thanks for sharing the details, @Marion3.
You’ll need to undo your July reconciliation period to get this sorted out. I’d recommend inviting your accountant to your company and let them undo the reconciliation for July. QuickBooks Online Accountant (QBOS) user has a special reconciliation tool to help their client's undo the reconciliation easily. Let me show you how:
- Go to the Gear icon and select Manage Users.
- Select the Accounting firms tab, and click the Invite button.
- Enter your accountant's information, then Click Save.
- Then let your accountant undo the entire reconciliation for you.
Let me also add this article that you can read and guide you in reconciling your accounts accurately: Reconcile an account in QuickBooks Online.
You can always get back to me if there’s anything else you need help in reconciling your accounts. Leave a reply below and I’ll get back to you as soon as possible. Take care.
