Glad to have you back here in the Community, @accounts346.
I've got insights to share on how you can reconcile your account that contains transactions from the other linked account.
You'll need to exclude the unnecessary bank transactions on your account so you'll be able to reconcile it successfully. If the entries were accepted already, you have to undo them, then exclude them afterward.
To do that:
- On the left pane, select on Banking.
- Refer to the Banking tab.
- If multiple banks are connected, choose the bank to work with.
- Click on the In QuickBooks tab.
- Select the transaction you want to exclude, then click Undo under the ACTION column.
- Hit on the For Review tab.
- Tap the transaction you want to exclude.
- Press on Batch actions drop-down and select Exclude Selected.
From there, you can now start reconciling your account. Here's a link that contains details on how to perform this procedure: Learn how to reconcile your accounts so they match your bank and credit card statements.
Lastly, I'd like to add these resources below that provide information on how to categorize your transactions properly so it will be tracked in the right account and on to fix reconciliations issues in QBO:
Know that you can always visit me here if there's anything else that you need, @accounts346. I'll be around to help. Take care!
