This is just NOT true. I have confirmed with First Direct that their open banking works and their tech team know for a fact that Quickbooks have opened an investigation because they confirmed there is a probelm at their(Quickbooks') end with information not being pulled from First Direct - the investigation code fthey have given First Direct for this is 43299.

Looks like Quickbooks really owe their customers a proper explanation and stop trying to put the blame elsewhere. My main reason for joining Quickbooks was the convenience of linking to bank accounts. They are just not delivering the service we are paying them for.