Hi there, accounts200.

Barclays group banks performed a change to their Open Banking security profile which meant that any existing access tokens held by Intuit on behalf of its customers became invalid. This does not affect the banking information we hold, or in any way affect the security of your data. The only action necessary is to reauthorize access to your account, and we can then continue accessing your bank information. That being said, I suggest clicking the banner to re-authenticate the connection.

Our engineers have already created a report about the connection that has expired for bank accounts to track affected customers.

For now, I suggest contacting our QuickBooks Support Team. This way, you'll be added to the list of affected users. Then, you'll receive email updates.

Here's how to contact them:

1. Open your QuickBooks Account.

2. At the top right, click the Help icon.

3. Click Contact Us.

4. Under What can we help you with?, enter your concern about connection with Barclays.

5. Click Let's Talk.

6. You'll be routed into the Choose a way to connect with us page.

• Start a chat with a support expert.

• Get a callback from the next available expert.

• Ask the community to get help from businesses like yours.

7. Select how you want to contact them and fill in the information.

For now, you can manually import your transactions so these entries will add to QuickBooks Online. You can click this article to see the steps: Manually upload transactions into QuickBooks Online.

In case you don't see your recently downloaded bank transactions in QBO, please check this article on how to perform the steps to resolve this: What to do if bank transactions won’t download or there's a bank error (It's intended for US users but also works in your region). This article also provides on how to fix the different errors from downloading new bank transactions.

Please know that you're always welcome to post if you have any other concerns. I'm always here to help you.