It’s now November and this issue is still prevalent. I’m following all steps in order to ensure that I can maintain a simple automatic bank feed from my HSBC account however I’m required to entire a OTP every time I refresh my feed.

HSBC have a way of maintaining this link which relies on a unique reference number generated within Quickbooks, their help guide refers a QB community post (1297595) which has apparently been deleted, helpful...

So can someone tell me where this reference number is generated?

I have tried to resolve the 185 error by:

1. Changing my credentials

2. Removing my bank and adding it again

3. Updating and re-verifying 10 times

4 Logging in and out of QB