Thank you very much. This was very helpful and the issue i was facing is now resolved.

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@Rasa-LilaM wrote:

Thanks for getting back to us, YasirParvez.

I appreciate you following the steps provided by my colleague and for adding screenshots. This gives me an overview on what happened.

Allow me to chime in for a moment and help make sure that your concern is taken care of.

Since you’re getting an error when adding the item on the invoice, let’s check the item’s setup. The TYPE affects how the product/item is used on the transaction.

 

Here's how:

 

1. Go to List at the top menu bar.
2. On the Item List page, select donation.
3. Right-click your mouse, then choose Edit Item.
4. Review the information.

If it’s entered as a discount, you cannot use it for an early payment. Please note that a discount is use to subtract a percentage or fixed amount from the total or sub-total.

To fix the issue, inactivate the donation, then create a new one and use the correct item TYPE. I'll guide you through the steps.

1. Go to List at the top menu bar.
2. Select Item List.
3. Click on the Item drop-down, then choose New.
4. Under Type, click on the drop-down and select the appropriate category.
5. Fill in the fields.
6. Click on OK.

For more details about modifying products/items in QuickBooks, check out and bookmark this article: Add, edit, and delete items.

 

Once done, you should now be able to create an invoice and apply the payment smoothly. 

Let me know how it goes or if I can be of further assistance. I’ll be around to help and make sure you’re taken care of. Wishing you continued success.

 

 

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