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Thanks for getting back to us, YasirParvez.
I appreciate you following the steps provided by my colleague and for adding screenshots. This gives me an overview on what happened.
Allow me to chime in for a moment and help make sure that your concern is taken care of.
Since youβre getting an error when adding the item on the invoice, letβs check the itemβs setup. The TYPE affects how the product/item is used on the transaction.
To review:
If itβs entered as a discount, you cannot include it in an early payment. Please note that a discount subtracts a percentage or fixed amount from the total or sub-total.
To fix the issue, inactivate the donation, then create a new one and use the correct item TYPE. I'll guide you through the steps.
To inactivate:
To add a new item:
For more details about modifying products/items in QuickBooks, check out and bookmark this article and proceed to page 38: Desktop for Mac User's Guide.
Once done, you should now be able to create invoices and apply the payment smoothly.
Let me know how it goes or if I can be of further assistance. Iβll be around to help and make sure youβre taken care of. Wishing you continued success.