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Everything you need to know about connecting your bank and credit cards in QuickBooks Online

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accountant_not
Level 3

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EXACTLY my thoughts!

 

It seemed like auto-create stopped for a while, but then today I hit "Update" transactions and got and Esso and Mobil for my fuel purchases. I travel to my clients across Alberta.

 

I export the supplier list (above the supplier list > an arrow icon beside the gear wheel) every time I perform a transactions update and cross check with the previous export to identify the new suppliers. Frustrating.

 

Also frustrating that we cannot delete Suppliers when they are empty and no other transactions are "linked" to them. I reuse them when I need to enter a new Supplier - I just pick the one that bothers me most and rename it to what I need.

 

I just noticed that my case number got auto-removed by the moderators. Yours may also get removed in 15-30 min.

 

I am sure it happens to everyone, an just like you said - they just haven't noticed it yet.

 

I've directed another QBO user to this thread to get us a momentum. That discussion is here (if I can call it "a discussion"):

https://quickbooks.intuit.com/learn-support/en-ca/banking-currency/how-do-i-stop-the-automatic-creat...

 

Last time I spoke with QBO Support, they mentioned their AI engine (artificial intellect) they used to categorize the transactions and come up with the Description fields. So when they say that we should be checking with our banks because QBO is "just a receiver", this is a flat out lie - their AI is "coming up" with own description.

 

I noticed you mentioned in one of the comments that selecting [X] "Show Bank Details" - replaces the "Description" column with the "Bank Detail" and forces the system to use the actual data provided by the bank. Looks like that's how you override the QBO artificial (un)intelligence engine.

 

LOOKS LIKE THIS SETTING IS SO MUCH MORE THAN JUST "SHOW BANK DETAILS".

APPARENTLY, IT STOPS THE QBO AI AND FEEDS TRUE BANK INFO INTO THE TRANSACTIONS DETAILS!

I don't understand where they hire their QBO developers.

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