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Everything you need to know about connecting your bank and credit cards in QuickBooks Online

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CH360
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Hey. Thanks for your post. Sorry to hear that you're having the same problem - it's so frustrating.

I now find that I check my Audit logs before doing anything, and then have to spend time cleaning up all the rubbish that they're putting in.


I was just thinking that it seems to have not happened for a while, and then discovered today that one named PG&E had been set up. It doesn't even remotely match any of my transactions ?!?

 

I've sent an email to support with the details of your case so that at least they know somebody else is experiencing it too.

Mine is Case:1595135340 - it's probably worth you passing that on to them.

 

My guess is that this is happening to loads of people but they're just not noticing, or are happy for it to happen. I prefer to manage my own data, and when it sets up a supplier named Apple when posting a payment to Microsoft, that is not acceptable!

I'm hoping they'll sort it soon, but I'm not holding my breath!

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