cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 
Announcements
Everything you need to know about connecting your bank and credit cards in QuickBooks Online

Reply to Message

View discussion in a popup

Replying to:
CH360
Level 3

Reply to Message

I've tried customer support, and despite spending over an hour showing them clearly in the Audit logs that QBO was creating the suppliers, they would not admit to the fact that this was happening. They first stated that I must have created them, they then stated that the bank must have created them, and finally attempted to blame it on other staff.

There are no other staff!

After going around in circles for a long time, we eventually ended the chat as it was just a waste of time.

Same thing happened the following day which led to this post.

 

I note that you have not acknowledged the fact that I would like these unnecessary suppliers deleted.

I would like this dealt with, please, and not just marked as 'inactive'.

Need to get in touch?

Contact us