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Everything you need to know about connecting your bank and credit cards in QuickBooks Online

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CH360
Level 3

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How would the bank be responsible?

I've linked an account in the Bank Transactions section so that QBO downloads transactions from the bank. It's the QBO platform that's deciding to create these suppliers, not the bank.

For 6 months, it worked absolutely fine, then on December 15th, it created around a dozen additional suppliers. I 'deleted' (translation: marked as inactive) most of them, and all continued to be OK, then on Feb 6th it decided to create 4 more suppliers which I also 'deleted'. Feb 11th and it recreated 3 of those 'deleted' (inactive) suppliers again.

If this continues, at the same rate, I will end up with over 100 'deleted' inactive suppliers by the end of 2023!

 

Firstly, I would like to stop this happening.

Secondly, I would like to DELETE these additional suppliers. I do not want to mark them as inactive, I want to remove the unwanted data - this is not an unreasonable request since I didn't even put it there in the first place.

 

I have always kept very tidy and accurate accounts, so I am not happy about have my data polluted unnecessarily, and like I say, marking as inactive is NOT the same as deleting.

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