You may well do it for Cooperative Personal and Credit Card as you say, but I am with Cooperative Business Banking and it doesn't work. The error message is that I am 'not authorised to perform the action I have requested' and that I should contact my bank. The Co-op have said it is not an issue their end, it is a problem your end and they are still waiting for it to be resolved. My original complaint was made months back and is ref number 1588079248. I today had a reply from QB to say the issue had been resolved, but it hasn't, it STILL doesn't work even after 6 months of waiting.