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Visit this post for a list of recent banking issues in QuickBooks Online.

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Kurt_M
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Thanks for getting back in the thread, @test32.

 

You can consider excluding the bank transactions and manually clear those recorded payments in your QuickBooks Online (QBO) account. Another workaround is to create an invoice and then receive payments for the existing amount. Once done, you can proceed to make a bank deposit. It's the same bank deposit that you'll match to your bank transaction.

 

If you're unsure with the process, you can also reach out to your accountant. This way, they can provide you with the best possible option to easily deal with this.

 

Please feel free to visit these articles for future reference:

 

 

You can always count on us here in the Community if you need help performing specific features in QuickBooks. Rest assured that we're all ready to assist you anytime. Keep safe and have a good one!

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