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Everything you need to know about connecting your bank and credit cards in QuickBooks Online

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david-moorlandsl
Level 2

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Here goes.  I've made a bit of a mess in my newbie status to QB.

 

We linked software called LawnPro, which snyc'd the invoices in LP to QB, but it made a right mess, adding new customers, multiple invoices of the same ect.  But I got all that sorted.

 

Whilst I was sorting it, I went through the LP program and mannually made a payment for the customer's invoices.  Then later, with the knowledge of the bank link and needing to match them, I matched the payment from the bank feed to the invoices.  Now I have a QB balance that is over £8k out compared to the what is in the bank... oh dear!

 

I am thinnking I need to get back through and delete all the manual payments I made, but I don't know how to define between manual and bank feed match.  I used the payment date for the manual payments from the LP software (manually noted in there).  I know - what a stupid thing to do!

 

I have tried to figure out if I am right in thinking that this is the issue with QB and the bank account not showing the same, but then I can only find about half of the payment being manual, but then again I am unsure if I know how to find them all.

 

I am in a right mess! Just when I thought I was getting a grip with it.  I really wish I hadn't linked the LawnPro Software to QB.

 

Any help on how to sort this mess I have made for myself?  We are talking about hundreds of payments.

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