I'm here to ensure you'll be able to update your bank feeds in QuickBooks Online (QBO), @Mohammed Meah.
In QBO, banking error 102 is usually caused by a problem or maintenance issue on your bank's end. To get rid of the error, below are the troubleshooting steps you can perform.
First off, let's manually update your bank's connection:
- In your QBO account, go to the Banking or Transactions menu.
- Then, from the banking page, click the bank you're having issues with.
- Next, select Update.
If you still see the error, let's now check your bank's website to verify if everything is working fine on their end. Here's how:
- Log in to your bank or credit card's website. If you're having trouble signing in, please reach out to your bank company about the next steps.
- Once signed on, look for any messages, notifications, or alerts. This should tell you if something isn't working.
- Then, review your account pages, account history, and transactions. If you can't see these, there may be connection issues.
If confirmed that everything is fine, update your bank again to refresh the connection in QBO. As a reference to the process above, feel free to visit this article: Fix bank error 102 and 105.
However, if the issue persists after 48 hours, I'd highly recommend reaching out to our Customer Care team to further investigate the issue. They have the necessary tools to pull up your account and check what's preventing you to update your bank feeds.
It is also recommended to regularly review your accounts in QBO to make sure the amounts match your real-life bank and credit card statements.
Keep me posted if you need additional assistance in updating your bank feeds in QBO. I'm just around the corner to help. Take care always.
