with respect, I don't think you are answering the users question. he is not asking how to do it, he's saying it doesn't work. I have attempted a restore using a csv file, only to find it's impossible to map all the fields - which makes it next to useless!!! the csv restore option is therefore pretty much a non starter. I am curently trialling QB with a view to using it from april, but the non-ability to backup /restore data is going to make it impossible for me to proceed with it. unfortunately!