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Everything you need to know about connecting your bank and credit cards in QuickBooks Online

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Deb B4
Level 1

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Hi GeorgiaC

I'm not even sure I need to transfer the funds? I have a figure in the Cash on hand account £-2,507.08 (13 transactions) and a figure of £2507.18 (3 transactions) in the bank account. When I made the deposits/transfers in the Cash on hand account QBs alerted me to 'Receive payment' first. I did this on the sales and I 'Paid bills' on the purchases. I need to know how to match the bank account against the Cash on hand account so that the Cash on hand account is back to where I started and the bank reconciliation isn't thrown out by £2507.18 - as the payments have already been received to the client accounts and payments made to the supplier accounts. I did try to 'Add' the £2507.18 to the 'Cash on hand' account from the bank account but it increased the figure in the 'Cash on hand' account as it saw the transactions as additional deposits. I'm confused. I hope I haven't confused you and you can help me? 

Thanks, Deb

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