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Hello, sr1962dl.
I'll lend a hand and ensure you'll be able to record the client's overpayment. I'll also add some details regarding the VAT element.
You'll simply want to record the overpayment through the Receive payment function. There's no need to account for the VAT element since it's already calculated through the client's invoices.
To record the overpayment:
Below the invoices table, you'll see the Amount to Credit section. QuickBooks will automatically calculate this and put a credit on the client's profile.
You can then use the credit amount for future invoices (through the Receive payment function again).
You can use this article if you need more help recording your invoice payments: Record invoice payments in QuickBooks Online.
Need to reconcile your transactions within QuickBooks Online? We have an article to help you with the process: Reconcile an account in QuickBooks Online.
You're more than welcome to ask any other questions about recording other transactions (or doing a specific task in QuickBooks). I'll get back to this thread and lay down the steps and details.